Bancontact, Belgium's number one online payment method

Bancontact is supported by all major Belgian banks, including Belfius, BNP, Paribas Fortis, KBC Bank, ING Belgium, Axa Bank Belgium, Argenta, Crelan, vdk bank, Beobank and Record Bank.

To add Bancontact as a payment method in your online shop, you need to enter into a Bancontact contract with Buckaroo. Buckaroo then arranges the technical link between your online shop and the Bancontact payment service.

Yes, there are fees associated with using iDEAL as a payment method. Please visit the rates page for more information.

No, Bancontact is only available for payments within Belgium (and the Netherlands) and is not suitable for international payments. For international payments, you can use PayPal, credit cards or bank transfers, for example.

If a payment via Bancontact fails, the customer is returned to the online shop and can choose another payment method. We recommend clearly explaining in the online shop what will happen if a Bancontact payment fails, so that there are no surprises for the customer.

A Bancontact payment is usually processed immediately and the amount is in Buckaroo's third-party account within minutes. We transfer transactions to our customers every working day.

When using Bancontact, no personal data is shared with the online shop, except the payment details and the amount that has been paid. This is because the payment takes place in the bank's secure environment, where the customer is logged in with their own login details.

Yes, it is possible to receive a refund via Bancontact. If a customer is entitled to a refund, the online shop may refund the refundable amount to the same bank account with which the original Bancontact payment was made. The refund is usually processed within a few working days.

Yes, Bancontact is considered a secure payment method for online payments, such as within online shops. It uses strong security measures, such as encryption and authentication, to ensure that transaction data is sent and processed securely. Moreover, the payment takes place in the bank's secure environment, where the customer is logged in with their own login details. However, it is always important to stay alert and take precautions, such as checking the website's security certificates and protecting your personal data.