Credit Management

Collect unpaid bills in a customer-friendly way

For a healthy cashflow

With Buckaroo Credit Management, you can automate the entire transaction process. You’re in total control of your debtor management, and are able to collect unpaid bills on schedule. This reduces administration and increases your collection rate. Essential for a healthy cashflow.

A customer-friendly reminder process

Credit Management is so much more than collecting unpaid bills. It exceeds the transaction. It often starts prior to the billing process, for example while setting up the direct debit process. But the biggest added value of Credit Management is the follow-up of unpaid bills. A customer-friendly payment and reminder process is essential in this regard.

Credit Management advantages

  • Minimal credit risks
  • A shorter DSO (days-sales-outstanding)
  • Automatic payment reminders
Credit Management Buckaroo
First reminder
Second reminder
Final reminder

Customized payment reminders

Credit Management is an all-in-one solution that manages all your payment transactions, including the billing process and the automatic follow-up of bills by using flexible reminder schedules. You can send reminders by email, text message or letter, and add an integrated payment button (or printed QR code). Customer can pay the outstanding amount directly using one of the payment methods offered.

 

This enables you to automate your debtor management, including the possibility to call in a debt collection agency to handle unpaid bills. All incoming cash flows are recorded and explained within one system. In practice, this offers ease of payment to your customers and reduces risk and manual labour for your business.

The Credit Management process

Example of a Credit Management flow, which can be customized to meet your specific needs.
Example of a Credit Management flow, which can be customized to meet your specific needs.

Payment reminder

Payment hasn’t been made within 14 days? Then there’s no harm in sending your customer a reminder or warning.  Do bear in mind to keep communication customer-friendly at all times, for your customer doesn’t necessarily have to be a defaulter. They might have just left on holiday, misspelled their email address  or it might have simply slipped their mind to pay the bill. You decide how many reminders you send your customers, the interval and when to charge administration costs. Need some advice? Feel free to call us.

Choose your tone of voice

A payment reminder is more succesful when it is clear about who it’s from. With Buckaroo, you can send a reminder by email, text message or mail with a personal touch. You can also customize the payment reminder according to your taste, target audience and branding. You can even create your very own credit management flow with matching payment reminders for specific customer groups. Send your reminders in English or Dutch, use familiar or formal language, be concise and to the point or give a detailed explanation, use images or not.

 

Why Credit Management?

  • An increased collection rate:  successful payments are paired with the right bill and customer. But what if transaction fails? Then there’s an automatic follow-up, with a payment reminder being sent by email, text message or mail.
  • Quick and easy payments: debtors make payments using direct debit or a payment link. They are offered a variety of payment methods, such as iDEAL, PayPal and credit cards.
  • Customized payment requests: each payment request contains your logo, branding and text.  You yourself choose the payment method and installments.

     

  • More insight: an all-in-one solution including reports. For a new and improved payment process.  
credit management reports

Need more information about our Credit Management solution?

Swapfiets Credit Management

Case: Swapfiets

A bike that’s ready for you 24/7. And that always works.  Swapfiets is particularly popular in Dutch college towns. How do they ensure that payments are made on schedule? Simply by sending fun payment reminders.

Inspiring cases

The ideal payment method differs per situation, product or service. Because of our wide range of payment methods and unique features, we at Buckaroo are always able to offer you an appropriate solution. Let the following cases inspire you.

See our client cases